1st September, 2025 | WordPress
John was fast asleep when his phone started buzzing with angry emails at 4am. His hotel’s website had crashed overnight. The online booking system was offline. Customers couldn’t make reservations or view their existing bookings. The website was showing a mysterious...
13th August, 2025 | General, Search Engine Optimisation (SEO)
How to Claim a Google My Business Profile For business owners, discovering a pre-existing Google My Business (GMB) profile that you don’t control can be a frustrating roadblock to managing your online presence. The Google My Business (GMB) profile may have been...
16th July, 2025 | Customers
Most small businesses spend far more time chasing new customers than looking after the ones they already have. I understand why. New enquiries feel like progress. But if you want to nurture customer relationships properly, the people who have already paid you deserve...
15th July, 2025 | Search Engine Optimisation (SEO)
Hiring an SEO expert is one of those jobs that most business owners put off. Not because they don’t want more customers, but because the whole subject feels overly technical and a bit murky. You get three quotes, they all say different things, and none of them...
14th July, 2025 | Visual Communication
Brand storytelling is one of those phrases that gets thrown around a lot, and I understand why people switch off when they hear it. It sounds like something reserved for big agencies with big budgets. It isn’t. Brand storytelling is simply the way everything...
