We have more than 20 years of experience

Tech Support

Tech Support

Ad-Hoc Website/Tech Support – £70 per hour

On a freelance basis, We provide tech support to website owners.

Our Ad/Hoc hourly rate is £70 per hour, billed by the minute with no minimum charge.

Pre-paid 5 hour, 10 hour and 20 hour monthly support plans are also available.

We’ll provide you with an itemised invoice each month that lists each task we worked on and how many minutes each task took.

All ad-hoc tech support work is invoiced on the 1st of the month for work completed in the previous month.

Regular Tech/Website Support Plans

If you know that you require regular assistance with your website, then you can budget for a set pre-booked number of hours of support each month. This allows you to budget monthly without any hidden surprises in costs – plus you get a great discount too!

A Tech/Website support plan allows us to be flexible with the services we can provide to you whilst working within a block of time. It also ensures that we reserve the time required to meet your needs.

  • JUMP THE QUEUE! Have priority over any work we do for ad-hoc on-demand clients.
  • NO SURPRISES! We’ll let you know when you have 1 hour of support remaining and again once all time has been used.

Pay-As-You-Go Hourly Rate

Our ad-hoc hourly rate is £70 per hour. This is billed by the minute without rounding. Time is tracked and an itemised invoice is raised at the end of the month.

Bronze Monthly Support Plan

Buy 5 hours support for £65 per hour

Silver Monthly Support Plan

Buy 10 hours support for £60 per hour

Gold Monthly Support Plan

Buy 20 hours support for £55 per hour

Based on 20 Reviews

Would recommend to anyone looking

Very easy to communicate with made the whole process very easy and the prices are not to be moaned at very reasonable would recommend 100%

Finally, an IT specialist that doesn't take the mick.

Finally, an IT specialist that doesn't take the mick. Knowledgeable, especially in SEO. Forget Google Ads, this guy will smash it for you!

Good website caretaker.

Looks after the technical side of the website well. Takes the worry out of keeping it running OK.

Excellent service

Excellent service, made eleventh step so easy. Superb value. Highly recommend. First class!!!!!

Super smooth transfer of hosting and…

Super smooth transfer of hosting and emails. Justin is very knowledgable and pleasant to work with.

Amazing service and Justin is so…

Amazing service and Justin is so helpful, he really goes above and beyond with his help, advice and customer service and on top of that he is super knowledgable.. is there anything techy he doesn’t know! 🙂 Thanks for an A class service. Highly recommend. My website is in good hands.

All round fab service.

Wanting to be in control of my new website and being completely green to website building, short of how to purchase a domain name I didn’t have a clue! In stepped Justin. He helped me by setting up the hosting, recommending the best programme for a starter, pointing me to online learning and being on hand when I accidentally removed something I didn’t mean to. An all round fantastic service and I highly recommend whether you want to have it built for you or are building it yourself and just need hosting!

Never any issues with emedia

Never any issues with emedia. Always there when advice is needed. Certainly would recomend

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Web Hosting - Web Design - WordPress Maintenance - SEO - IT Support - Printing

01255 80 81 82

Customer Service

Web Hosting - Web Design - WordPress Maintenance - SEO - IT Support - Printing

Based in
near Colchester
in Essex

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